Terms & Conditions

This page sets out the terms and conditions (“Website Terms”) on which we, Cornerstone Fine Foods Pty Ltd (ACN 621 409 372) (“we”, “us”, “our” or “Cornerstone Fine Foods”), provide our services through our website through which you access our website or services (together, “Website”) and “You” and “Your” refers to you, the client, visitor, website user or person using our website. Please read these Website Terms carefully before ordering any products through the Website, as your use of the Website and purchase of any products offered on the Website is subject to these Website Terms. By ordering products via the Website (whether now or in the future) or continuing to use the Website, you agree to be bound by these Website Terms.

We reserve the right to change these Website Terms from time to time by changing them on this page. We advise you to print a copy of these Website Terms for future reference. These Website Terms are only in the English language.

Use of your personal information submitted via the Website is governed by our Privacy Policy (ADD LINK FROM WEBSITE).

LIMITATION OF LIABILITY

Under the Australian Consumer Law more generally, we will under no circumstances be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the Service or the Website (including the use, inability to use or the results of use of the Service or the Website). Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.


It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors fully permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Cornerstonefinefoods liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

 

YOUR PRIVACY

Cornerstone Fine Foods are committed to protecting your privacy and security, we respect the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). All personal data that we collect from you will be processed in accordance with our Privacy Policy. You should review our Privacy Policy, which is incorporated into these Website Terms by this reference and is available here Privacy policy (ADD LINK).

Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

DISCLOSURE OF INFORMATION

In any circumstances by Australian Law, your information may be disclosed in good faith to the authorities by Cornerstone Fine Foods Pty Ltd. Please view our Privacy Policy for further information about disclosure of information.

DELIVERY OF PHYSICAL GOODS

For delivery within Australia, we will provide you with a tracking number that will allow you to track the goods to your business/doorstep.

You will receive your delivery within 5-10 business days after receipt of full payment. Delivery may vary from state to state; for more information please visit the shipping link on our website. Cornerstone Fine Foods is not responsible for goods that are either lost in transit or not received. Lost orders should be resolved with the courier company directly.

RETURNS AND REFUNDS

Australia

Refunds will not be provided for change of mind on purchases.

In the unlikely circumstance that your goods fail to meet a consumer guarantee as stipulated by the Australian Competition and Consumer Commission (eg. they are damaged), please email info@cornerstonefinefoods.com with proof of the damaged item(s) (ie. photographs) within 14 days of receiving your item(s). Once assessed to warrant a refund in accordance with Australian Consumer legislation, Cornerstone Fine Foods will refund you 100% for the damaged product (exclusive of postage) once the product is returned. Refunds are made at the discretion of Cornerstone Fine Foods. Refunds will be provided via the same payment method made for the order. Refunds will take up to 5 business days depending on the banking institution.

Cornerstone Fine Foods is not responsible for goods that are not received or lost in transit. A tracking number will be provided by Cornerstone Fine Foods when the courier company has collected the item. Lost orders should be resolved with the courier company directly.

International

Refunds will not be provided for change of mind on purchases.

In the unlikely circumstance that your goods fail to meet a consumer guarantee as stipulated by the Australian Competition and Consumer Commission (eg. they are damaged), please email info@cornerstonefinefoods.com with proof of the damaged item(s) (ie. photographs) within 14 days of receiving your item(s). Once assessed to warrant a refund in accordance with Australian Consumer legislation, we will refund you 100% for the damaged product (exclusive of postage). Refunds will be provided via the same payment method made for the order.  Returns are not accepted for International customers. 

Refunds are made at the discretion of Cornerstone Fine Foods, and the decision will be guided by the photographs taken of that products which are provided to you at the time of packing, prior to dispatch to the export agency. Refunds will take 5-10 business days depending on the banking institution.

LINKS TO OTHER WEBSITES

Third party websites: Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed and do not control any of these third-party websites (and are not responsible for these websites or their content or availability). We do not endorse or make any representation about these websites, their content, or the results from using such websites or content. If you decide to access any of the third-party websites linked to the Website, you do so entirely at your own risk. Please view our Privacy Policy for further information about links to other websites.

TRADEMARK & COPYRIGHT


Cornerstone Fine Foods website and its contents is a copy right of © 2018 Cornerstone Fine Foods. Unless otherwise stated, the copyright and other intellectual property rights in the Website and in material published on it (including without limitation photographs and graphical images) are owned by us or our licensors. These works are protected by copyright laws and treaties around the world and all rights are reserved. You are not allowed to use any of the materials on the Website or the Website itself for commercial purposes without obtaining a licence from us to do so.

The Website may not be used, and no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service, without our prior written permission.

DISCLAIMER

We may make changes to the material on the Website, or to the Service, Products and prices described on it, at any time without notice.

Exclusion of terms: We provide you with access to the Website and Service on the basis that, to the maximum extent permitted by law, including the Australian Consumer Law, we exclude all representations, warranties, conditions, undertakings and other terms in relation to the Website and Service (including any representations, warranties, conditions, undertakings and other terms which might otherwise apply to the Website or Service, or be otherwise implied or incorporated into these Website Terms, by statute, common law or otherwise). Cornerstone Fine Foods website or its server is free of viruses or any other harmful components

GOVERNING LAW

This Agreement shall be governed by the law in effect in the State of Victoria, and the parties submit to the authority of the Supreme Court of Victoria.